Chewy
Review
The benchmark pet app. Autoship handles the recurring purchases that make up most of this category, the pharmacy integrates prescriptions properly, and reordering from history takes seconds. A 4.91 average across 1.1 million reviews is outstanding at that scale.
Screenshots
Functionality breakdown
Commerce
- Apple Pay
- In-App Checkout
- Product Reviews
- Subscriptions
- Wishlist
Engagement
- Push Notifications
Personalization
- Account Dashboard
- Order Tracking
- Saved Payment Methods
About Chewy
Chewy is the largest online pet retailer in the United States, selling food, treats, toys, and supplies from more than 3,000 brands, alongside a licensed pet pharmacy.
The company built its reputation on customer service — handwritten cards, flowers when a pet dies — and on Autoship, its subscription model for the food and litter customers buy on repeat.